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Assisted Living Resident’s Contract

An Assisted Living Resident’s Contract is a legally binding agreement between an assisted living facility and a resident who will be receiving care and services at the facility. The contract outlines the rights, responsibilities, and expectations of both the facility and the resident. While the specific contents of a contract may vary depending on the facility and local regulations, here are some common elements typically included:

  1. Parties to the Contract: Identify the names and contact information of the resident and the assisted living facility.

  2. Effective Date and Term: Specify the date when the contract comes into effect and the duration of the agreement.

  3. Description of Services: Clearly state the services and care that will be provided to the resident, including assistance with activities of daily living, medication management, meals, housekeeping, transportation, and any additional services offered by the facility.

  4. Accommodation Details: Describe the type of accommodation the resident will have, such as a private room or shared apartment, and any specific amenities provided.

  5. Payment Terms: Outline the financial aspects of the agreement, including the monthly fees, payment schedule, accepted payment methods, and any additional charges or fees for extra services.

  6. Rights and Responsibilities: Specify the rights of the resident, such as the right to privacy, dignity, and choice in their care. Also, outline the responsibilities of both the resident and the facility, including adherence to facility rules and regulations.

  7. Health and Medical Care: Detail the facility’s policies regarding medical care, medication administration, healthcare provider access, and any limitations or restrictions related to the resident’s health conditions.

  8. Emergency and Safety Procedures: Explain the facility’s emergency protocols and safety measures, including evacuation plans, staff availability, and emergency contact information.

  9. Termination and Discharge: Clarify the conditions under which the contract may be terminated, either by the resident or the facility, and the process for giving notice. Include any provisions related to discharge, relocation, or transfer of the resident.

  10. Grievance and Dispute Resolution: Provide information on how grievances or disputes will be addressed and the steps for resolution, such as mediation or arbitration.

  11. Confidentiality and Privacy: Address the facility’s commitment to maintaining the confidentiality and privacy of resident information and medical records, in accordance with applicable laws and regulations.

  12. Amendments and Modifications: Specify how changes or modifications to the contract will be communicated and agreed upon by both parties.

It’s important for the resident and their family members or legal representatives to carefully review the contract, seek legal advice if necessary, and ensure that they fully understand the terms and conditions before signing.

Notifications sent by the agency to the Office of Ombudsman for Long-Term Care (OOLTC) & provided to the resident

  1. Notice of Contract Termination: This notice informs the resident about the conditions under which the facility may terminate the contract, including reasons for termination and the process involved.

  2. Notice of Emergency Relocation: In the event of an emergency situation or natural disaster that requires the facility to evacuate or relocate residents, this notice informs the resident about the emergency plan and procedures.

  3. Notice of Nonrenewal of Housing: If the facility chooses not to renew the resident’s housing agreement at the end of the agreed-upon term, this notice provides information about the nonrenewal and the timeline for the resident to find alternative accommodations.

  4. Reduction of Services Notice: If there will be a reduction or discontinuation of certain services previously provided to the resident, this notice informs them about the changes and any alternatives or accommodations that may be available.

  5. Change in Operations Resulting in Resident Transfer within Facility: In situations where there are changes in the facility’s operations that require the resident to be transferred to a different unit or area within the facility, this notice provides information about the transfer and any relevant details.

  6. Planned Closure Notifications: If the facility plans to permanently close or cease operations, this notice informs the resident about the closure, including the timeline, relocation assistance, and any rights or options available to the resident.

  7. Notice of Residents Affected by License Revocations: If the facility’s license is revoked or suspended by the regulatory authorities, this notice provides information to the affected residents about the situation, including any required actions or relocation assistance.

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